First Things First

for when you can't quite do it all

Patient Advocacy for Seniors

Is This You?

Like many adult children, John is busy with family and career, and doesn't live in the same town as his father George. Neither is looking to change this arrangement, but John doesn't know George's friends and wonders how well George is doing on his own. George is also hard of hearing, and John suspects he doesn't always process what the doctor or pharmacist is telling him.

Helen is recently widowed, with an active social life but no close relatives, and has lived in the same house for nearly 40 years. She knows it's time to make a change, but can't decide whether she should move to an apartment or a seniors' residence. She also blanches at the thought of what to do with all of her possessions.

Carol has been told she will soon be admitted to a long-term care facility. She is open to communal living, appreciates that she requires around-the-clock care, and knows there will be plenty of activities and opportunities to socialize. Still, deep inside, she fears that her family will assume she's safe and happy, and make less of an effort to visit her. But then, who will care about her as a person? Who will put her first, when she's one among many, and especially should her faculties deteriorate?

You've Reached the Right Place!

The very fact that you're here suggests you’re in over your head. There are lots of people looking to work with seniors these days. Why choose FTF?

In today’s health care climate, doctor visits are shorter than ever. Yet, as we age, diagnostic tests and bloodwork become more frequent. Consequently, the older we get, the greater the margin for error, misunderstanding and confusion.

As both librarian and editor, Sue knows that information is essential to good health and smart decisions, but useful only if it makes sense. Perhaps it wasn't written in simple enough terms. Or it was spoken too quickly or with jargon you’re not familiar with. The very worst, of course, comes when you realize your unique situation and preferences are not a priority. As a member of the Alliance of Professional Health Advocates, she takes these concerns very seriously.

But more importantly, Sue knows, because she was a live-in caregiver for each of her parents. She’s all too familiar with that deer-in-the-headlights feeling when you know you need help but not where to go, what to ask, or whom to trust. Her particular mix of persistence and compassion, coupled with superior research skills, ensures that you the person is as important as you the patient.

This powerhouse combination means that with Sue, your business not only benefits from an extra pair of eyes, but from a mindset that is attuned to other people's emotions and concerns.

Let Us Help

Follow Us

  • Accompany to medical appointments.
  • Coordinate and communicate with out-of-town relatives/caregivers.
  • Assist with navigating the health care system and/or client services.
  • Investigate complaints.
  • Research diagnoses and treatments.
  • Facilitate care transition, e.g. from hospital to home or from assisted living to long-term care.
  • Introduce and discuss advanced directives.

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Chatham, ON Canada

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